Søren Enemærke Feb 26 •
Analytics / News
We have updated the Installation view with a new visualization of the user loyalty. The new visualization features the loyalty plotted over time to allow you to better understand how your user base changes over time. You will still be able to see the overall distribution for a selected time period but will also be able to see the relative distribution between the different loyalty groupings as if changes during the time period. The existing visualization of new users on the product is maintained but the underlying algorithm for determining new users have been fine tuned. The new Installation view is illustrated in the screenshot below.
You can also access the average runtime for each of the loyalty group by selecting the View average runtimes item in the right hand menu of the Loyalty chart. Selecting this item will display a window with the individual average runtimes as well as a total average runtime. This is illustrated in the screenshot below.
You can still access the list of identifiers by selecting the Get Identifiers item in the menu and select the desired identifier. The identifiers are extracted in the background and an email with the results are sent as soon as they are ready.
Feature Value and Feature Timing View
We have also updated the way you can view and interact with your feature timing and feature value tracking. Just as with the installation view described above, we have moved away from a static snapshot view of the data and over to a visualization focusing on the evolution of the data, the change over time. This is facilitated by dividing the values and timing data into logical and semantic groups of data and visualizing how these distribution of these groups change as time passes. Seeing these groups of data and their distribution change over time greatly improves how data can be interpreted and acted upon. The visualization of data is exemplified in the screenshot below.
From looking at the screenshot above you can see both the overall distribution of data between the groups in the full period as well as how the distribution between the groups evolve over time. Furthermore, the sparkline chart shows the volumes of data collected over time and below the piechart you can see some aggregated data for the period selected. Overall you should be able to easier understand and work with this visualization of data.
You can define the semantic groupings of data by selecting the Setup intervals menu item which brings up a dedicated dialog. The dialog allows you to enter specific limits to setup intervals and you can use the sample data to quickly select one of the predefined percentile distributions to get a good starting point. You could enter your limits to track specific service level agreements you may have or you could setup the intervals to simply get a feeling for the experience of e.g. the 95th and 90th percentile of your users. The setup dialog is shown in the screenshot below.
You can change the semantics groups at any time to changing requirements or user behavior.
Improvements and fixes
We have awesome customers that continue to provide us with feedback, suggestions and issues that needs to be fixed. As always we have tried to address as many of these as possible, some of which are mentioned below:
- More views can now be added to the workbench, including the new feature timing and feature value views
- More views can be queried with Advanced Queries for more in-depth looks at your data
- The list of countries and releases in the filters are now limited to the releases actually received as part of public data, filtering away those releases you have only seen as internal data
- Improvements to performance on the log message page and the session view page
- Lots of minor issues
We encourage you all to continue to provides us with feature requests, questions and comments on our service. It is this feedback that drives us and the product forward.
Søren Enemærke Jan 15 •
Analytics / News
We have added another data filter to our long list of filters available in the Advanced Query dialog, namely the Environment filter which is highlighted in the screenshot below:
When selecting the filter you are able to pinpoint specific environmental properties to filter on and provide values for multiple environmental categories. Want to get the data for users on Windows XP only using the .NET 3.5 Framework? That will be entirely possible with this new filter as shown in the screenshot below:
Tagging items in filters
In order to better adapt to your specific business and your way for using our service we have improved how you work with our standard filters. Specifically we have allowed you to tag specific release and countries that you use the most by simply clicking a small icon which marks the item as one of special interest.
These tagged items become available in a much shorter list which allows for quicker access to the countries and releases you use the most. Furthermore, you are able to add a short description to the country or the release to capture information such as which is the official release or provide a more human readable name for the released version.
The added description is also available when you go through the full list so users that are less skilled or perhaps unaware of release versions or specific information regarding countries are immediately informed.
Showing and collapsing feature lists
When you are working with a large list of features you have always been able to expand the initial, shortened list to the full list by clicking the 'Show All' link which would unfold the summarized 'Others' item into the individual items. This has allowed you to pick out the items that you want to investigate and now we have introduced the 'Collapse' option which allows you to fold back all the unchecked features into the Others item again. You can see this illustrated in the screenshot below:
By collapsing back the unchecked items into a summarized 'Others' item you are able to go back to a more customized display of the full list of features. We've also expanded on the list of available colors for items in order to try to avoid getting similar gray items for the lowest ranking features in the list.
Improvements and fixes
As always we have addressed a number of issues and errors that have been reported to us by you, our users, We highly appreciate all the feedback we receive and hope you'll keep sending us comments and suggestions to help move our service forward in the right direction.